Accept humans as humans

Humans – success or failure factor in projects?

Accepting humans as humans isn’t always as easy as it sounds.

Humans drive us crazy in any private or professional relationship. This isn’t different in project management. Who hasn’t been frustrated with their sponsor, client or a team member? Who hasn’t delegated a task and received a result that was below expectations? Who hasn’t experienced that people made mistakes on projects although we did everything to avoid it?

In light of this, is it correct to speak about „The human success factor in projects“ as we recently did at the PM Summit of the Project Management Institute PMI® in Munich? When I talk to people who are working in projects, I gain the impression that PMI® got the title of their event all wrong.

Humans are much rather the “failure factor” than the “success factor” as they don‘t listen, they forget, they make mistakes and so on.