Rick Brinkman

Amarás a tus clientes : estrategias y técnicas para satisfacer siempre a sus clientes más exigentes

Autoren: Dr. Rick Kirschner, B.Sc. N.D., Rick Brinkman

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Dealing with Difficult People

24 lessons to bring out the best in everyone

Autoren: Dr. Rick Kirschner, B.Sc. N.D., Rick Brinkman

This book explains how to: identify 10 bothersome behaviors and deal successfully with each of them;...

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Dealing With Difficult People

24 Lessons for Bringing Out the Best in Everyone

Autoren: Dr. Rick Kirschner, B.Sc. N.D., Rick Brinkman

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Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

Autoren: Dr. Rick Kirschner, B.Sc. N.D., Dr Rick Brinkman, Rick Brinkman

A revised and updated second edition of this guide to dealing with difficult people at work. Cartoon illus.

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